The second-hand marketplace Members Express Anger Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Response
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification concerning shipment methods after backlash from users.
